shopping

Just browse through the online store, choose the item of your choice, click on 'Add To Shopping Cart', give measurements, login to your account, enter the shipping information, payment options and successfully complete the ordering process.

How do I remove items from the cart?

When you go to your Shopping Cart you can view the contents and change them too. To remove an item, click on the "delete" button.

I found a problem while using the Online Shop. How do I report it?

Your feedback is always encouraged. Any problems you find while using our web site can be reported using the feedback page. Please provide us detailed description as possible of what you were trying to do at the time the problem occurred, and what the result was. We will get back to you promptly.

If I make a LARGE order can I get a special price?

Yes, certainly, just call 1-866-765-7295 (U.S.A), 1-732-791-2337 (Outside U.S.A) for ongoing promotion or, email us at support@sareekendra.com. We offer a discount when at least 10 units of given items are ordered and bulk discount when at least 20 units of given items are ordered.

I'm interested in selling sareekendra.com products in my store. Is wholesale pricing available?

Yes, E-mail customer service at support@sareekendra.com or Call us at 1-866-765-7295 (U.S.A), 1-732-791-2337 (Outside U.S.A) for bulk prices.

Can I place a custom order?

Yes certainly, just call 1-866-765-7295 (U.S.A), 1-732-791-2337 (Outside U.S.A) or email us at support@sareekendra.com

How much do you charge for shipping?

WEIGHT = PRODUCT WEIGHT + PACKING MATERIAL

NOTE:

1. Prices mentioned below are in U.S.Dollars

2. Weight includes packing material along with the Product Weight

Country	1st 500 grams	Every additional 500 grams
U.S.A	8	4
U.K	12	5
India	FREE	FREE
Afghanistan	42	8
Albania	30	7.5
Algeria	30	7.5
American Samoa	30	7.5
Andorra	30	7.5
Angola	42	8
Anguilla	30	7.5
Antigua & Barbuda	42	8
Argentina	30	7.5
Armenia	42	8
Aruba	42	8
Australia	12	5
Austria	18	6
Azerbaijan	42	8
Bahamas	30	7.5
Bahrain	8	3.5
Bangladesh	16.5	4.5
Barbados	30	7.5
Belarus	42	8
Bhutan	42	8
Belgium	15	6
Belize	30	7.5
Benin	30	7.5
Bermuda	42	8
Bolivia	30	7.5
Botswana	42	8.0
Brazil	42	8
Brunei	27	7
Bulgaria	30	7.5
Burkina Faso	42	8
Burundi	42	8
Cambodia	30	7.5
Cameroon	42	8
Canada	18	6.5
Cape Verde Island	30	7.5
Cayman Island	42	8
Central African Rep	30	7.5
Chad	42	8
Chile	30	7.5
China	19	5
Colombia	30	7.5
Comoros	30	7.5
Congo	42	8
Cook Island	30	7.5
Costa Rica	42	8
Croatia	30	7.5
Cyprus	13	5
Czech Republic	21.5	6.5
Denmark	15	6
Djibouti	42	8
Dominica	42	8
Dominican Republic	42	8
Ecuador	42	8
Egypt	8	3.5
El Salvador	42	8
Fiji Island	30	7.5
Finland	27	7
France	15	6
French Polynesia	30	7.5
French Guiana	30	7.5
Gabon	42	8
Gambia	42	8
Georgia	42	8
Germany	18	6
Ghana	42	8
Gibraltar	42	8
Greece	15	6
Grenada	42	8
Guadeloupe	42	8
Guam	30	7.5
Guatemala	30	7.5
Guinea Bissau	30	7.5
Guyana	42	8
Haiti	30	7.5
Honduras	42	8
Hong Kong	8	3.5
Hungary	21.5	6.5
Israel	13	5
Indonesia	8	3.5
Iran	8	3.5
Ireland	15	6
Italy	15	6
Jamaica	42	8
Japan	15	7
Jordan	8	3.5
Kazakhstan	42	8
Kenya	30	7.5
Kiribati	30	7.5
Kuwait	8	3.5
Kyrgyzstan	42	8
Latvia	30	7.5
Lesotho	30	7.5
Liberia	42	8
Libya	42	8

Country	1st 500 grams	Every additional 500 grams
Lebanon	8	3.5
Lithuania	30	7.5
Luxembourg	15	6
Macau	15	7
Macedonia	30	7.5
Madagascar	30	7.5
Malawi	30	7.5
Malaysia	8	3.5
Maldives	27	7
Mali	42	8
Malta	30	7.5
Martinique	42	8
Mauritania	42	8
Mauritius	20	7.5
Mexico	27	7
Moldova	30	7.5
Monaco	42	8
Montserrat	30	7.5
Morocco	42	8
Mozambique	30	7.5
Myanmar	27	7
Namibia	30	7.5
Nauru	19	5
Nepal	16.5	4.5
Netherlands	15	6
Netherlands Antilles	42	8
New Caledonia	42	8
New Zealand	13	5
Nicaragua	42	8
Niger	42	8
Nigeria	30	7.5
Northern Mariana Island	30	7.5
Norway	12	5
Oman	8	3.5
Pakistan	16.5	4.5
Palestine	42	8
Panama	30	7.5
Papua New Guinea	21.5	6.5
Paraguay	42	8
Peru	42	8
Philippines	8	3.5
Pitcairn Island	42	8
Poland	15	6
Portugal	15	6
Puerto Rico	42	8
Qatar	8	3.5
Reunion Island	42	8
Romania	30	7.5
Russia	30	7.5
Rwanda	42	8
Sao Tome	42	8
Saudi Arabia	13	5
Senegal	42	8
Seychelles	30	7.5
Sierra Leone	42	8
Singapore	8	3.5
Slovakia	30	7.5
Slovenia	30	7.5
Solomon Island	30	7.5
South Africa	17	7
Spain	15	6
Sri Lanka	16.5	4.5
St Kitts & Nevis	30	7.5
St Lucia	42	8
St Vincent	42	8
Sudan	27	7
Surinam	42	8
Sweden	15	6
Switzerland	15	6
Syria	8	3.5
Taiwan	15	7
Tajikistan	30	7.5
Tanzania	30	7.5
Thailand	8	3.5
Togo	42	8
Tonga	30	7.5
Trinadad & Tobago	42	8
Tunisia	42	8
Turkey	18	6
Turkmenistan	42	8
Turks & Caicos	42	8
Tuvalu	30	7.5
Us Virgin Islands	30	7.5
Uganda	42	8
United Arab Emirates	8	3.5
Ukraine	30	7.5
Uruguay	30	7.5
Uzbekistan	42	8
Vanuatu	30	7.5
Venezuela	30	7.5
Vietnam	15	7
Wallis & Futuna Island	42	8
Western Sahara	42	8
Yemen	13	5
Yugoslavia	42	8
Zambia	42	8
Zimbabwe	42	8

Is it safe if I place an order through credit card?

At sareekendra.com we don't save your Credit Card information, the Credit Card information will be filled in our payment-processing company Worldpay’s secured server, which is a part of The Royal Bank of Scotland Group.

Protecting the safety of your Credit Card information is important to us and our payment processing company.

We use 128 bit Secure Sockets Layer (SSL) technology to protect the security of your Credit Card information as it is transmitted to us. 128 bit SSL is the gold standard in Internet Encryption Technology, which is a fancy way of saying that it's a highly sophisticated method of scrambling data as it travels from your computer to our website/payment processing servers.

What forms of payment do you accept?

We accept Master Card, Visa, Visa Purchasing and Visa Delta.

Who do I call with questions?

Call our Customer Service team at 1-866-765-7295 (U.S.A), 1-732-791-2337 (Outside U.S.A)

If I place an order, does it mean my order is completed and will be shipped?

99% of the time the order will be accepted & shipped within specified time. However in rare circumstances sareekendra.com reserves the right to cancel the order at any time with in 7 working days from the date of order. Money will be refunded if the order is cancelled.

What if I don't receive a confirmation of my order?

You should receive a confirmation of your order at the e-mail address you provide when ordering within an hour of your order. If you do not receive the confirmation e-mail, please call us at 1-866-765-7295 (U.S.A), 1-732-791-2337 (Outside U.S.A) or email to support@sareekendra.com to confirm our receipt of your order.

What if I have questions about my order?

You may do one of several things:

1. E-mail customer service at support@sareekendra.com

2. Call us at 1-866-765-7295 (U.S.A), 1-732-791-2337 (Outside U.S.A)

When will my order be shipped?

An acknowledgement will be sent via e-mail confirming our receipt of your order and the scheduled shipping date. Most items are in stock and will be shipped with in three working days. You will be contacted again if your shipment is delayed for any reason.

How soon will I receive my order?

Expected date of shipping will be shown to you in your shopping cart at the time of purchase. Generally your order will be shipped from our warehouse within three business days of your placing the order.

What is your return policy?

Please note that cancellations have to be made within 12 hours after placing an order. For canceling your order, you will have to get in touch with our customer support executive by sending an email at support@sareekendra.com and giving the reference of your order number, product details and the price. Orders cannot be cancelled if your ordered package has left our premises for delivery at your place through couriers or if the product is under alteration to fit your body shape. No cancellation charges will be payable by you if your product is not under the above said process.

We take stringent measures to ensure that the items delivered to you are in perfect condition. However, there is a remote possibility that the item may be damaged during transit or that a wrong item is delivered to you. In such cases when your ordered item may be damaged during transit or that a wrong item is delivered to you, we will replace the item at no extra cost, provided that the request for replacement / return of item is made by you within two days from the receipt of the package. Such request should be made by getting in touch with our customer support executive by sending an email at support@sareekendra.com and giving the reference of your order number, product details and the price. On receipt of your parcel, we shall immediately courier a replacement of the same products at our costs provided we find that our products were damaged in transit or that a wrong item was delivered to you. There are no extra shipping charges for the delivery of replacement items. In case a wron g item is delivered to you, you have the liberty to keep the package which we have mistakenly shipped to you or courier it back to us, whatever you deem fit. We will in any case, courier you your correct ordered dress/package. As far as our outfits, which are altered as per your specifications/alterations, you should appreciate that each outfit ordered online is individually altered as per your body shape and size and made to fit perfectly in accordance to the measurements provided. Also, as far as our outfits, which are not altered, you should kindly bear in mind that relatively, fashion is an evolution. Due to the dynamism of this evolution, we shall not be able to accept back your ordered dresses. Therefore, kindly be informed that sareekendra.com will not be able to refund any online sales or exchange any of your ordered dresses at www.sareekendra.com except in cases if your ordered dresses are damaged during transit or that a wrong item is delivered to you. We respect customers ability to support sareekendra.com's "no return no exchange" policy except in cases if your ordered dresses are damaged during transit or that a wrong item is delivered to you, to help us deliver the very best and latest in Indian fashion. sareekendra.com firmly believes that all the customers who order online are aware that colors seen on a monitor will be slightly different as compared to the color of actual outfit ordered and that the body measurements supplied by you for alterations will be correct.

What is the address for returns?

Mark your return with the return authorization number (Return authorization number shall be provided by sareekendra.com support staff by contacting 1-866-765-7295 (U.S.A), 1-732-791-2337 (Outside U.S.A) or email to support@sareekendra.com and providing proper details) and send your items to:

Hugh Solutions Pvt Ltd,
Customer Services,
House.No.6-3-596/77/10,
Naveen Nagar, Road # 1,
Banjara Hills, Hyderabad.
India - 500 004.
Phone : 91-40-23398719

How do I check the current status of my orders?

If you have placed an order with sareekendra.com, you can check the current status of your order by entering your Email Address and Password on our Order Tracking page.

When I am inquiring about my order what information do I need to include?

Include your Name, Address & Phone Number. When you check out you will receive an order number, please include that as well.

I don't know my order number. Where do I find it?

Under "Order Tracking", you can view the details of all the orders you've placed with sareekendra.com shopping till date along with order number by providing email id and password. Just click on Order Number in order tracking section and view complete order details of your earlier purchases.

Do I get Tussels with my saree?

Sarees are normally not supplied with Tussels (Since Tussels are out of fashion). However we will try to send matching Tussels with some sarees if not the same that are displayed on the site. Even if we send Tussels with sarees they will not be attached to the saree. The customer has to attach tussels to the saree if desired.

Will you share my information with anyone else?

sareekendra.com values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests, and promotions. sareekendra.com recognizes that it must maintain and use customer information responsibly. We do not sell or rent the information you provide to us online to third parties. However, we do share your information with the sites promoted by Hugh Solutions Pvt Ltd (Our parent company) under certain circumstances.